Cancellation

Cancellation Policy

Please provide Carlos with at least 24 hours to cancel and reschedule your session to avoid a non-refundable fee. If you are unable to keep your scheduled time and date please notify Carlos via email at carlosthemedium@gmail.com.


Any cancellations and rescheduling requests within 24 hours from the originally scheduled appointment date and time with Carlos will result in a non-refundable $25 fee.


Any no-shows to a previously scheduled appointment whether in-person, video, or phone will immediately result in a non-refundable $50 fee.

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Connect With Your Loved Ones

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